What is CRM software?
CRM stands for Customer Relationship Management. It is a piece of software that allows people from within (and outside) an organisation to get a view of customer profiles, buying patterns and other useful customer-centric information. Its’ primary purpose is to facilitate a better understanding of the organisations’ customers’ from the products or services that they purchase, the main contacts within the customer base to trends and preferences.
Whilst you and I were asleep one night, the business world apparently changed completely says Ed Stivala, who assesses the value of ‘keeping up’!
It’s frequently said that we all now need to be adopting social media in order to survive – let alone grow and prosper! In fact, it seems that if you are not "LinkedIN" these days then you should "Facebook" the facts that you are basically a "Twitter" and there is no "MySpace" left for you.
In these days where people are seaching for services and products prior to purchasing, if your website of out of date you may get overlooked.
Don’t worry, we can help with a low cost maintenance plan.
When we say low cost, we really do mean low cost (and no this is not a marketing ploy, it is our normal thing)
Call us for details or read on…
It is an issue that is guaranteed to generate differing, often strong opinions. Do you allow access to Social Media sites such as Facebook, Linkedin or Twitter on the company computers and in company time?
For some senior managers, accessing social networks can be seen as a time wasting, distracting technology to be banned from the office without doubt. For others – including the many younger workers entering the workforce – it can be seen as a right and a necessity. They see it as a tool for getting work done rather than one that prevents it.
What is your attitude to access and is there a way to ensure permission doesn’t lead to misuse?
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